Cookie Policy

Last updated: April 14, 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

TechSynergy Corp. (provider of the Mobily™ service) uses cookies to enhance your experience, keep you logged in, and understand how you use our service.

2. How We Use Cookies

We use cookies for the following purposes:

  • Authentication: To keep you logged into your account
  • Security: To protect your account and detect fraudulent activity
  • Preferences: To remember your settings and preferences
  • Analytics: To understand how you use our service
  • Performance: To improve the speed and functionality of our service

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions you take, such as logging in or filling out forms.

  • Session cookies: Keep you logged in during your session
  • Security cookies: Enable security features and detect abuse
  • CSRF tokens: Protect against cross-site request forgery attacks

Duration: Session or up to 30 days

Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use.

  • Preference cookies: Remember your settings and preferences
  • Affiliate referral cookie (mobily_aff): Set when you arrive via an affiliate or partner referral link. Contains only a hashed affiliate ID and expiry timestamp — no personal data. Expires after 30 days or at checkout. Used solely to attribute commission to the referring partner.

Duration: Up to 1 year

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Usage analytics: Track pages visited and features used
  • Performance metrics: Measure page load times and errors
  • User behavior: Understand navigation patterns

Duration: Up to 2 years

4. Third-Party Cookies

We use the following third-party services that may set cookies:

Stripe

Used for payment processing. Stripe may set cookies to prevent fraud and ensure secure transactions.

View Stripe's Privacy Policy →

Google reCAPTCHA

Used on our contact form to detect and prevent automated abuse. reCAPTCHA may set cookies and collect behavioral data to assess whether you are a human.

View Google's Privacy Policy →

Font Awesome CDN

Used for icons. Does not set cookies.

Google Safe Browsing

Used by the URL Safety API to check URLs against threat intelligence databases. No cookies are set in user browsers — this is a server-side API call. Only the scanned URL is transmitted; no user identifiers are included.

5. Your Consent & Privacy Choices

In compliance with Québec Law 25 (Loi 25 — Act to modernize legislative provisions as regards the protection of personal information) and Canada's PIPEDA, we require your explicit consent before setting any non-essential cookies in your browser.

Default behaviour: When you first visit Mobily, only strictly-necessary cookies are set. Analytics and tracking cookies (Google Analytics 4, Google Ads, Google Tag Manager) are not loaded until you click "Accept analytics" on the consent banner.

5.1 Consent Banner

On your first visit a banner appears at the bottom of the screen offering two choices:

  • Accept analytics — loads GA4, Google Ads, and GTM; stores your choice in mobily_consent for 1 year.
  • Essential only — no analytics scripts are loaded; stores your choice in mobily_consent for 1 year.

You may change your choice at any time by clearing the mobily_consent cookie in your browser — the banner will reappear on your next visit.

5.2 Managing Cookies

You have several options for managing cookies:

5.2a Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies after each browsing session
  • Accept or reject cookies on a case-by-case basis

Note: Blocking essential cookies may prevent you from using certain features of our service, including logging in and managing your account.

5.2b Browser Instructions

Learn how to manage cookies in popular browsers:

6. Do Not Track & Global Privacy Control

Some browsers include a "Do Not Track" (DNT) or Global Privacy Control (GPC) signal. There is currently no binding Canadian standard requiring websites to honour DNT signals; however, our consent-first approach means analytics cookies are not set by default regardless of your browser's DNT setting.

If you have already accepted analytics cookies and wish to withdraw consent, clear the mobily_consent cookie or choose "Essential only" on any page where the consent banner reappears.

7. Cookies for Short Links

When someone clicks on your shortened links, we may use cookies to:

  • Track unique visitors vs. repeat visitors
  • Prevent duplicate click counting
  • Measure campaign effectiveness

These cookies do not collect personally identifiable information and are used solely for analytics purposes.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page.

9. Contact Us

If you have questions about our use of cookies, please contact us:

Email: privacy@mobily.ca

Website: https://mobily.ca

Quick Reference: Cookie Summary

Cookie Type Purpose Duration Required?
Essential Authentication & Security Session - 30 days Yes
Functional Preferences & Settings Up to 1 year Optional
Analytics Usage Statistics Up to 2 years Optional